LUNARA SHIPPING & DELIVERY POLICY
How Long Does Delivery Take?
- Order Processing: 1-2 business days
- Delivery Time: 2-5 business days depending on location
- Gauteng (Johannesburg, Pretoria): 2-3 business days
- Western Cape: 3-4 business days
- Other provinces: 3-5 business days
Please note: Orders placed on weekends/holidays are processed the next business day.
Shipping Methods
We use trusted South African courier services to ensure your products arrive safely. You'll receive a tracking number via email once your order ships.
Delivery Locations
We currently deliver to all provinces in South Africa.
Shipping Costs
Free delivery on orders over R500
Standard delivery: R85
What If My Order Is Delayed?
If your order hasn't arrived within the estimated timeframe, contact us with your tracking number. We'll investigate immediately.
Damaged Products
If your product arrives damaged, contact us within 24 hours with photos. We'll arrange a replacement or refund immediately.
Contact Us
Email: pabij01@gmail.com
WhatsApp: Message us directly
We're here to help!